I walked in to inquire about the wait time for a state inspection and the response I got was both nasty and unappreciated. I understand it is the end of the month but a simple we cannot fit you in today would have been sufficient! Instead I got are you trying to leave your car with me until tomorrow (in a condescending tone)? I replied sorry, I know you are probably busy but I did not think it would hurt to ask. He proceeds to respond well its the end of the month what did you expect? Then he scoffed and walked away. I definitely will not be back.
Cheated me. Charged for work another garage proved wasn't done. Long 3 hr wait. Tire worthless and had to be replaced 10 days later. Don't support this business.
We had a great experience getting my cars oil changed today. Keith was super quick and helpful and made us feel like we were in good hands, we were in and out faster than I've ever been with any car company. Thank you so much for quality work and great customer service!:) I highly recommend this shop.
Great guys very easy going. Explains and shows any concerns. Competitive prices and great warranties
Went in for an alignment during which they told me ball joints were bad. So much so that I would probably not pass state inspection. I declined their offer to repair and a couple days later ordered parts myself. I replaced them, they weren't as bad as they led me to believe, in fact, they weren't bad at all. Nothing wrong with them. I changed em anyway, since I had spent the $64 on parts. Oh, and the price Merchants quoted me for the repair was over $900.00. ...yeah, really.
Merchant S Tire Auto Centers is a US Car Repair based in Colonial Heights, Virginia. Merchant S Tire Auto Centers is located at 773 Southpark Blvd, Colonial Heights, VA 23834, USA.
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