Very friendly and knowledgeable about certified stones! And they didn’t try to push me into something! Would revisit just to look again!
Me n my husband was happy getting our rings but we held off on getting them until the day of the sale. They had a 30% discount going on n they told us wen we come back in to pay on the day of the sale it was going to be only 3hundred n change we owed, n we get there they tell us a whole nother price of almost 7hundred dollars. They played us good n we should have just gave the rings back n went somewhere else. But we was getting that day n we needed our rings. But they suck n the lady that mess up on our order know she was wrong cuz she didn't say anything the whole time. N so we have to still pay for warranty on our rings for there stupid mistake. But i tell u wat after my warranty them bastards want get another penny out of us!!
My fiance spent over three thousand dollars on my engagement ring and wedding band. The staff was more than helpful to sell us a ring but when I go in to have it inspected every few months for the warranty they seem uninterested in helping me. They wait takes forever even if there is only one other customer in the store with 5 or 6 employees, if I had know it was going to be like that before my fiances purchase I would have told him to go elsewhere. Also, I've had to send my ring back TWICE now in a year because the prongs holding the diamond in place keep bending.
Staff member was extremely helpful picking out jewelry and very cordial
Kay Jewelers is a US Jewelry Store based in Colonial Heights, Virginia. Kay Jewelers is located at 426 Southpark Mall, Ste. B65, Colonial Heights, VA 23834, USA.
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