STAY FAR AWAY!! WORST CUSTOMER SERVICE AND BUSINESS PRACTICES I HAVE EVER EXPERIENCED! THEY DON'T DESERVE ANY STARS!! When I called their establishment after I was informed that they money I paid them for storage was actually not required because the storage was free. I was hung up on twice and told to "get a life and stop playing on their phone." Purchased a washer and dryer that I had them to deliver to my new home. They were 5 hours late, used a rusty dolly that stained my new carpet, and marked up my walls. Lied about damaging the walls even though I literally watched them make the marks with the dolly! Terrible business practices. The washer and dryer were purchased in January and placed in a storage. However, when I opened the dryer it smelled awful and the filter had hair and lint all on it. The washer smelled as if a load had just been washed! They charged me for installation but did not even properly or fully install the washer! I had to install the drain hose and secure it myself! I am a first time home buyer and the level of blatant disrespect, rudeness, and lack of integrity I have endured has tainted my experience. This has been a complete NIGHTMARE!!! Please spare yourself the headache and frustration and your hard earned money!!!
This place is a joke, nothing but a rip off, don't bother
Purchased a fridge and they said it worked but too of fridge did not cool down after calling them 50 times. Now they want me to bring fridge back and do an even trade no money back.
Poor service. I purchased a dresser and also over charged for delivery around the corner. I paid to have it delivered at 7pm. I called and called copious times and no one ever answered the phone. They blocked my number because I guess they didn't want to deliver. I do not recommend delivery from this place.
This place is a no go. Don't waste your time. We go in there and check out what they have and it's a lot of newer appliances and bringing them in by the boat load for one, two the lady said one price and then shortly after went against it, three we had a $50 delivery fee for four miles, four this was a washer and dryer combo and the washer doesn't work. We call about the thirty day warranty and they want to get us to spend 100 more for another set or try to fix ours instead of giving our money back. Poor customer service. Oh, not to forget they don't call me back after I called them several times like they say they would.
Curleys Furniture And Thrift Store is a US Store based in Colonial Heights, Virginia. Curleys Furniture And Thrift Store is located at 32 Pickwick Ave, Colonial Heights, VA 23834, USA.
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